Motorcycle stolen at The Spring Condominium

I am one of the owners of the “The Spring Condominium”. I lost my motorcycle inside the compound of the condominium (at the motorcycle parking space). My motorcycle was lost between 16/12/2009, 6.30p.m to 17/12/2009, 8.30a.m.

Immediately, the same day, I made a complaint to the management and requesting to view the CCTV. I was disappointed that the IJM management staff could not operate / replay the CCTV.

I was being told that they have to send someone from KL office to operate it. To my much disappointment, I was being informed by the management that the CCTV hard disk had scratch and not in operation. I went to the IJM Penang Office to complain and all of the managers were on holiday.

I had written a complaint letter to the General Manager of the Jelutong Development Sdn. Bhd. I seek IJM to settle the issue with me within ten (10) days.

At first, the management told me that they might be able do something for me as a goodwill. After a few weeks of waiting, on 4/2/2010, I called the management staff to find how the situation. He told me that the management and committee had met and decided not to compensate because they said that they had not done anything wrong.

The management staff also said that even the CCTV could be perfectly, they still cannot do anything about it. Thus my question is, what is the point for having intalling all this CCTV system where the security don't even monitor it ?

I believe that the maintenance fee that I have been paying monthly cover the operation of the CCTV and other facilities. Should all these facilities are not in working condition ? Are we therefore not liable to pay such maintenance fee?

If the management feels that they have done everything right then how about the CCTV in not working order ???

I sincerely hope that apartment-penang.com management can post this message to the front page of your site thus it can alert all the IJM properties' buyer regarding their unprofessional act. Thank You!

Regards,

Sandy

(The above article was emailed to us from an owner of The Spring Condominium and requested to publish on this website)

Taman Sri Aman

Taman Sri Aman is located in the heart of Batu Maung, Penang. It is strategically located and has easy access to Bayan Lepas Industrial Area, Penang International Airport and Penang 2nd Link Bridge.

Taman Sri Aman comprising 37 units of 2-storey terrace. Every terrace house come with a spacious land area measuring 22' x 90' and built-up area of approximately 2,200 sq.ft. All units are fitted with security system and quality finishing with 2' x 2' glossy tiles.

Location : Batu Maung, Penang
Property Type : 2-Storey Terrace
Tenure : Freehold
Built-Up Area : 2,200 sq.ft.
Land Area : 22' x 90'
Total Units : 37
Developer : Lip Sin Group